I think my account was hacked! How can I get my chips back?
Contact Zynga Customer Support. They will walk you through the process of securing your account, and then research your missing chips. Be sure to refer to our tips for creating strong passwords.

1. Create New Zynga Poker Account Online
2. My Zynga Account
3. Can You Create Your Own Table On Zynga Poker
4. Create A Zynga Poker Account

I can’t log into my Facebook account to play my games, I think someone hacked my account. How can I get my account back?
Please contact Facebook Security directly.

Is it okay to buy Zynga game cash and items from another website?
No. Purchasing game currency or goods from third-party vendors is dangerous. They can harvest your information and misuse it, trick you into giving them your password, and steal your game cash. It’s a violation of our Terms of Service to purchase from third-party sellers. Play it safe, and buy while you’re in the game.

How do I know that the site or page I land on isn’t really Zynga?
Scam pages and sites are often very convincing. They may use Zynga images to try to trick you into believing that they’re legitimate, and sometimes they even have “Zynga” or related game names in the address. If you suspect that it may not be a real Zynga page, manually type www.zynga.com into your browser to visit it directly.

I received a message that promised me millions of free chips. Is it too good to be true?
Yes. Hackers and scammers often entice Zynga players with free in-game cash and goods, to trick them into giving up their account password or other details. Do not click on any links in messages promising free stuff. Report any suspicious messages to Zynga Customer Support, and then delete them.

1. New depositors only. UK residents only. Minimum deposit £10. 10x wagering on free spin winnings. Free Spins are valid only on Starbust and expire in 7 days. Excludes deposits made via Create Zynga Poker Account Skrill, Entropay, Paypal Paysafecard and Neteller.
2. Zynga is the only authorized seller of virtual goods and currency for Zynga games. Remember, people that claim to help players cheat are usually only cheating players. Giving anyone your information to use these services can place your account and personal information at risk.
3. Create New Account. Computer Company. Community See All. 525 people like this. Zynga Poker Secure Accounts For Sale - All Over The World.

Zynga and its employees will never ask for your login information. Don't reuse your passwords. Create a unique and strong password for every account or login you have. If you used your Zynga password on another website or app, it is a good practice to change your password on the other website or app.

I think a player is cheating. Where can I report him, and what will Zynga do?
Report the player in-game. Zynga reviews all reports of potential unfair gameplay. If a player is found to be in violation of Zynga Terms of Service, action may be taken against their account.

My friend showed me a bot plugin that’s supposed to allow me to level up really fast. Are there any downsides to this?
Yes. While they may sound cool, third party software can harm your computer. It’s a violation of our Terms of Service to use them, and doing so can result in a suspension of your game account. Zynga works hard to create a fair and level playing field for all of our players.

I received an email that appears to be from Zynga, telling me that my account will be banned if I don’t follow the instructions.
Is this really from Zynga?
No. This is a method often used by hackers to gain access to your account. Legitimate warnings issued by Zynga will occur in-game, upon login. Zynga will never ask you for your password. Report the message by using the Report Abuse link on the social network platform, or submit it to Zynga Customer Support, and then delete it.

I got a message from the Zynga Police, telling me that I am in violation of your Terms of Service, but I didn’t do anything wrong. They asked me to confirm my account. Is this really from Zynga?
No. This is an attempt to gain access to your account. Report the message using the Report Abuse link, contact Zynga Customer Support, and then delete it.

How do I update my computer system, and is it really that important?
Yes. Out-of-date and un-patched software can leave your computer vulnerable to attacks. Updates can be downloaded directly from the software vendors.
Links to the update pages for some of the major operating systems and browsers are here:

• Microsoft Windows: http://update.microsoft.com/windowsupdate
• Apple OS X: http://www.apple.com/softwareupdate/
• Microsoft Internet Explorer: http://support.microsoft.com/ph/8722
• Firefox: http://support.mozilla.com/en-US/kb/Installing+Firefox
• Safari: http://www.apple.com/support/downloads/
• Chrome: http://www.google.com/chrome

What kind of Security Software should I use?
Malware comes in many forms, and is designed to inflict harm on your computer. You’ll want to investigate and compare products from different companies to find the one that meets your needs. Zynga doesn’t support any specific Security software, but regardless of which on you choose, remember to keep your software up-to-date.

How can I keep my account secure?
Make sure that you update your computer system regularly, use Security software, use good passwords and never give them out to anyone.
And remember, don’t click on suspicious links!

I saw a horrible picture while I was playing a Zynga game. How can I report it?
Please send all relevant information, including a link to the player’s profile if possible, a screen shot, and the location where you saw the photo to Zynga Customer Support.

Another player posted some really mean things in chat. Where can I report it, and what will Zynga do about it?
Please submit a link to the offending player’s profile, along with a description of the message exchange, and where the abuse was communicated (i.e.: in-game chat, Facebook messaging, etc.), to Zynga Customer Support. We take abuse very seriously, and if it’s determined that a violation of our Terms of Service has occurred, we will take action.

I friended someone on Zynga.com, but they’ve sent me some creepy personal messages. What can I do?
Go to their profile, click on the Report Abuse option, and then remove them as a friend.

• Privacy Policy
• Terms of Service
• Other Policies
• Security

Protecting Your Account

Scammers and hackers need to be able to access your account to get what they want. If they can’t guess your password, they might try to trick you into giving it to them.

It’s possible to defend yourself from some of these attacks by being careful with your account information, by being able to detect and resist phony deals, and by having good password hygiene.

Don’t Trust Cheaters, Be Careful With Your Account Information

Chip sellers, loot services, cheats, bots, and other hacks are all scams.
Zynga is the only authorized seller of virtual goods and currency for Zynga games. Remember, people that claim to help players cheat are usually only cheating players.

Giving anyone your information to use these services can place your account and personal information at risk. Using these programs violates our Terms of Service, may violate the law, and can result in account suspensions or bans.

If you think you may have accidentally loaded one of these programs, please report what happened to Zynga Customer Support.

Look out for Scammers

It’s important that you know how to detect scammers offering phony deals or asking for too much information.

Look for some of the common mistakes that scammers make, like:

• Misspellings and typos.
• Words and sentences in different languages, fonts, or with odd markings.
• File attachments you have to open. Zynga will never send messages that require you to open attachments, nor do we permit our partners and affiliates to do so.
• Surveys, quizzes, etc. in exchange for free in-game items. Zynga does not allow partners or affiliates to email players with these offers.
• Mismatched links: When you hover over a link, look at the status bar and make sure the link actually goes to the link shown in the email. Zynga will never use an IP address (string of numbers) followed by directories, such as: http://123.456.789.123/zynga/

Scammers tend to ask for personal information that Zynga Support or security personnel will never ask you for, including:

• Your account password.
• Your social security number or tax identification number.
• Your full credit card number or PIN number.

Scammers frequently use threatening language. Zynga will not send you notices of violations or breaches of “terms and conditions.” Look out for messages from the “Zynga Police” or “Zynga Security.” These messages are not from Zynga. Don’t worry about their threats, just delete their messages. All legitimate warnings issued from Zynga will be presented to players in-game, upon login.

Scammers are everywhere. They use websites, e-mail, twitter, Facebook and other social networks, fan sites, bulletin boards, and chat rooms to entice players.

Be wary of:

• Links that claim to go to a Zynga game but don’t seem to work right, even if the address includes “zynga”, “farm”, “mafiawars”, or other words related to Zynga games. If you aren’t sure, load the game how you normally do instead of following the link.
• Claims of rare, secret, and exclusive in-game items, free coins, chips, or gifts.
• “password reset” and other technical messages. We won’t reset your password unless you ask us to.
• Threats to ban your account if you don’t follow instructions to enter your name and password.
• Strange e-mail senders. E-mail from Zynga will originate from either a zyngamail.com or zynga.com e-mail address.

Use a Better Password, and Keep It a Secret

But even if you avoid chip sellers, loot services, bots, and scammers, there’s one more thing that you should learn: how to make sure your password is secret and strong.

To keeping your password secret, just don’t share it with anyone. Not even Zynga. Zynga will never ask for your password. Protect your passwords, and don’t share them with anyone.

But protecting a weak password isn’t good enough. Use a password that scammers can’t guess or easily hack. It’s easier than you think.

Here are a few tips that can help you create a better password

• Longer passwords are better than short passwords.
• Passwords that are made of a few words are even better than long passwords.
• Remember that you can use spaces, and punctuation, and symbols too.

Try it!

Think of something you like, or that you want to remember, and make a password out of it. Here are a few examples:

• “double down in Poker!”
• “I’m the Mayor of my city”
• “Zynga games are #1 :)”

Unfortunately, there are a few things that make your password easy to guess.

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• Passwords that are just a word from the dictionary can be guessed easily: avoid them!
• Passwords about the game are also easy to guess, and so are other game-words like ‘mafia’, ‘poker’, or ‘facebook’.
• Don’t use your username as your password. Only use your password as your password.

My Zynga Account

Zynga is a member of the Anti-Phishing Working Group, a global enforcement association focused on eliminating the fraud and identity theft that results from phishing, pharming, and email spoofing. Please visit their web site for more information. You can report phishing attempts to Zynga Customer Support.

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Please include the suspicious link, as well as any information you have regarding the sender.

If you have any questions about the collection, storage, use, or security of your information, please send an inquiry to privacy@zynga.com (link sends e-mail)

Create A Zynga Poker Account

Occasionally, Zynga does offer legitimate in-game extras on official Zynga pages, forums, or twitter pages. Please check official Zynga sources to confirm a legitimate promotion before clicking on what may be a fake offer. If the source of the message is not an official Zynga page, these messages are likely not from us. We generally recommend that you log in to the game and utilize our in-game system for accepting any gifts.